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Clear Answers

Your Questions, Our Commitment to Clarity

We believe in transparent communication. Find straightforward answers to common questions about our personalized pet care and training services in Paris.

A calm cat resting on a sofa in a sunlit Parisian apartment, soft window light, shallow depth of field, warm editorial photography
A calm cat resting on a sofa in a sunlit Parisian apartment, soft window light, shallow depth of field, warm editorial photography
Close-up of a hand gently stroking a dog's head, soft natural light, shallow depth of field, muted tones, warm editorial photography
Close-up of a hand gently stroking a dog's head, soft natural light, shallow depth of field, muted tones, warm editorial photography
A dog on a leash walking along a quiet Parisian street at dusk, soft streetlights, muted colors, warm editorial photography
A dog on a leash walking along a quiet Parisian street at dusk, soft streetlights, muted colors, warm editorial photography
A calendar with a marked date, hands pointing to it, warm natural light, muted background, warm editorial photography
A calendar with a marked date, hands pointing to it, warm natural light, muted background, warm editorial photography
Common Inquiries

Straightforward Answers

Do you offer boarding services?

No, we provide all services exclusively in your home. This ensures your pet remains in their familiar environment, reducing stress and maintaining their routine.

Can you administer medication?

We do not administer any medication. If your pet requires medication, please ensure arrangements are made with a veterinary professional or another qualified caregiver.

Are there surcharges for late services?

Services beginning after 21:00 incur a 50% surcharge. This ensures our team is compensated fairly for extended hours.

What is your cancellation policy?

You can cancel free of charge up to 24 hours before your appointment. Cancellations made less than 24 hours in advance will be charged 50% of the agreed price.

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Still have questions?

Our goal is complete transparency. If you haven't found the answer you're looking for, please don't hesitate to reach out directly.